Starter pilot scope
Customer conversations and booking-request capture after activation checks.
- One venue and one WhatsApp number
- Menu and hours enquiries
- A booking request is not a confirmed reservation
Pilot scope and acceptance
Know what is ready before you commit.
The Starter pilot focuses on customer conversations and booking requests. Connect your own WhatsApp Business number, turn on auto-replies and run a test enquiry before relying on replies. Other capabilities below are not accepted as available.
Revenue reporting - not accepted yet
Reporting needs verified source data and a live acceptance pass before it can be offered as available.
- No verified revenue promise
- No forecast accuracy claim
- Not included as available during pilot acceptance
Loyalty and VIP - not accepted yet
These features are not available as an accepted pilot capability.
- No automatic customer reactivation
- Guest data needs permission
- Higher plans require capacity approval
Reviews - not accepted yet
Review requests need consent and live-route verification. Sending stays paused.
- No imported review-feed promise
- No guaranteed rating improvement
- No paid templates or cold messages
Market research - not accepted yet
Market and competitor features need a separate acceptance pass.
- No live monitoring promise
- No verified demand prediction
- No customer results claimed
Campaigns and extra channels - paused
Campaigns and a multi-channel inbox are not available as accepted pilot capabilities.
- No cold outreach or campaigns
- No Instagram, Facebook or email connection promise
- Activation does not happen just by signing up